The voice of public transport users in Europe
The European Passengers’ Federation (EPF) is an association of passenger organisations and organisations promoting sustainable mobility committed to improving standards on public transport and long distance international rail services in Europe.
By conducting research, publishing reports, holding conferences and working constructively with transport operators, decision makers, and industry stakeholders we campaign for more passenger rights throughout Europe.
Have you used the AJC? Share your experience
The Agreement on Journey Continuation (AJC) is a voluntary agreement between European rail operators that allows international passengers who […]
GEMINI final event – Turin, 14 October 2026
The GEMINI project will hold its Final Event in Turin on 14 October 2026, bringing together cities, mobility providers, policymakers, […]
Customer-centric rail: closing the passenger journey gap
On 12 August, Global Railway Review released a new report Customer-centric rail: closing the passenger journey gap, exploring what […]
Passenger Package – EPF response published
On 13 May, the European Commission published its long-awaited “Passenger Package”: three legislative proposals aimed at improving rail passenger protection, […]
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