Eurostar has cancelled many trains and is now operating a very limited timetable between London and Brussels/Paris. Many passengers therefore cannot travel or if they were to travel would face long delays.
On Eurostar’s web page on the corona virus, passengers are only offered an “eVoucher”, that can be used for a future Eurostar journey, or a possibility to rebook. […]
Obviously, the coronavirus is having an important impact on passengers.
The European Commission has published a note answering the main questions that passengers may have:
I do not want to travel any more, can I rebook or get reimbursed?
I am not feeling healthy and I am not sure whether I should be travelling?
What happens if my carrier has […]
The European Passengers’ Federation held its annual general meeting on 14th March in Düsseldorf despite the COVID-19 pandemic and just before the announcement of travel restrictions and #stayhome measures.
President Michel Quidort and Chairman Josef Schneider were reelected and will continue working for better conditions for European passengers, together with the other Management Board members and of course EPF’s member […]
The proposed revision of Regulation 261/2004 on Air Passenger Rights and Regulation 2027/97 on Air Carrier Liability in respect of the carriage of passengers and their baggage – on hold since 2015 – is back on the table and will soon be discussed at the European Council. The European Passengers’ Federation (EPF) wishes to seize the opportunity to express […]
At the annual General Meeting in Düsseldorf on 14th March, EPF adopted a new position paper with recommendations on public transport promotion for touristic trips.
The paper was prepared by EPF member PRO BAHN and deals with:
the journey to a holiday destination
mobility at the holiday destination
day trips from the place of residence
luggage and passenger transfer.
The full […]
IMPORTANT UPDATE: Due to the travel restrictions related to the Covid-19 pandemic, the 2020 EPF conference has been postponed to next year. We will keep you informed of the new date. Thanks for your understanding!
Join us for the next EPF-conference in Strasbourg (5-6 June 2020).
This year’s theme: European Cross-border links: What’s in it for the passenger?
Check out the programme:
Friday 5th […]
The Commission has proposed on 04.03.2020 to make 2021 the European Year of Rail, to support the delivery of its European Green Deal objectives in the transport field.
A series of events, campaigns and initiatives in 2021 will promote rail as a sustainable, innovative and safe mode of transport. It will highlight its benefits for people, the economy and […]
During 2019 the work in the ERA PRM TSI working party has come to a final result. After several years of quite intense work a number of improvements are proposed.
The new regulation will be decided probably in June 2020. The results are, apart from rules concerning functional working of railway carriages and station service design, especially two major new […]
With the review of the Air Services Regulation, (EC) 1008/2008, and of other acquis with a relevance to air travel, EPF has been focussed on the case for further safeguarding price transparency and improving competition for passengers. Chris Irwin represented EPF as the keynote speaker at a breakfast event in the European Parliament on the impact of airline consolidation […]
The Netherlands Government has submitted a position paper to the European Commission that sets out plans for the development of international passenger rail. It follows a high-level meeting, mainly with representatives of Member States and the Commission, that was organised towards the end of last year by the Dutch Ministry of Infrastructure & Water Management. EPF board members Arriën […]
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