EPF is proud to contribute to the Hyper4Rail project which officially launched in December 2024, marking a significant step forward in the harmonisation and industrialisation of hyperloop technology in Europe. This initiative, funded by Europe’s Rail Joint Undertaking, brings together 27 international partners from the public and private sectors to develop a common hyperloop design and validate key technologies […]
2025 marks the 50th anniversary of Bus Users UK, the charity committed to improving access to transport.
Set up in 1975 by Dr Caroline Cahm MBE, the organisation was formalised in the 1980s during bus deregulation and known as the National Federation of Bus Users. Its complaints handling service was officially launched in 1985 with the backing of the Confederation […]
The Fédération Nationale des Associations d’Usagers des Transports (Fnaut), a member organisation of EPF, has formally called on Renfe Viajeros to comply with European and French regulations requiring the provision of a consumer mediation system.
According to the Directive 2013/11/EU on consumer dispute resolution and Article L.612-1 of the French Consumer Code, all consumers must have access to a mediation […]
We are excited to announce that registration for the EPF 22nd Annual Conference is now open!
The conference will take place on 13 and 14 June 2025 at the Steam Museum in Swindon, UK.
Preliminary Programme
Our preliminary programme is now available, offering a blend of insights, discussions, and collaborative opportunities across four key themes:
✅ Back to state-operated public transport? – from […]
Are you passionate about passenger rights, sustainable mobility, and the future of European transport? EPF is seeking a Management Board Member to join our leadership team and make an impact on the passenger experience across Europe.
Why join our Management Board?
This is a unique opportunity to:
Influence transport policy and passenger advocacy at a European level;
Collaborate with leading voices in […]
Focus (Association for Sustainable Development), a member of EPF based in Slovenia, recently carried out a study, ‘Good Practices to Address Transport Poverty in Central and Eastern Europe’, which highlights challenges faced by people and offers practical solutions to help improve mobility, particularly in areas with poor public transport systems.
Transport poverty, as defined in the European Social Climate Fund […]
Transport Focus, one of EPF’s British members, recently commissioned research in order to gain a better understanding of the way that railway performance measures can best reflect passengers’ priorities. The research will help inform forthcoming decisions relating to a reset of the official passenger train performance measures.
The research was designed to explore passengers’ views and aspirations about train performance […]
President of the Mobilitat Sostenible i Segura Foundation, Pau Noy, published an insightful article advocating for the establishment of a rail shuttle between Barcelona and Paris. His article, titled “Set up a rail shuttle between Barcelona and Paris,” highlights the compelling need for enhanced cross-border train services to meet the high latent demand for rail travel between the two […]
The SHOW project (SHared automation Operating models for Worldwide adoption), funded under the European Union’s Horizon 2020 program, has successfully concluded after over four years of pioneering work. From January 2020 to September 2024, SHOW has brought together 66 partners across Europe to advance CCAM – Cooperative Connected and Automated Mobility – solutions that meet the evolving needs of […]
EPF was represented at the Plenary meeting of the intergovernmental Platform on International Passenger Rail (the IRP) in Oslo at the end of November by Arriën Kruyt and Christopher Irwin. The meeting was hosted by the Railway Directorate of the Norwegian Ministry of Transport. Chris made a presentation on EPF’s current approach to rail ticketing.
Noting that rail travel accounts […]
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