The European Railway Award was initiated in 2007 and is jointly organised by the CER and UNIFE. This year, EPF has nominated ‘the passenger’ for the European Railway Award.
To fulfill the aims of the EU 2011 Transport White Paper, a modal shift is needed towards more environmentally friendly transport modes. In order to encourage and convince more people to use public transport, the passenger […]
On the 4th September, the regular 10 minutes frequency of the trains across the Öresund bridge between Copenhagen and Malmö will be resumed. Successively the problems for the travelling public have been diminished. The obligatory change of trains at Copenhagen Kastrup airport station during more than a year was abolished a few months ago. Still the trains are slower […]
Kurt Hultgren, on behalf of the EPF management Board, has written a report about the PRM working group in ERA. We are not really satisfied with the work of ERA in this working group. The idea is to implement the rules of accessibility, but the work has not been successful. The report can be downloaded here.
The Intelligent Transport Systems (ITS) Directive (Directive 2010/40/EU) provides the legal framework in support of the coordinated and coherent deployment and use of Intelligent Transport Systems (ITS) within the Union, in particular across borders. The Commission is currently carrying out an evaluation of the Directive to assess to which extent the ITS Directive contributed to the faster and more […]
EPF looks forward with interest to the Commission’s proposal for the revision of Regulation 1371/2007 on rail passenger rights. We therefore sent a letter to Ms Bulc, Commissioner for Transport, and Mr Hololei, Director-General of DG Move, stressing that we find it very important that the right to assistance and compensation for delay should be based on the complete journey […]
At the request of the European Passengers’ Federation and its Dutch member organisation Rover, the Meijers Committee – a group of distinguished lawyers in the Netherlands – has written a note on the application of PNR rules in the railway sector.
According to the Meijers Committee, extending the scope of application of PNR rules beyond air transport (cf. PNR Directive […]
The german alternative dispute regulation organization söp (Schlichtungsstelle Öffentlicher Fernverkehr e.V.) just published its 7th report, the report for 2016.
Founded 2009, this organization has now more then 300 members.
If a passenger did have a problem on his travel and if his complaint is not handled (from his point) in a satisfactory way by the transport organization, he/she can send […]
FinalMile17_gb
Initiated by the European Parliament in 2009, voted in 2016, the 4th Railway Package is the culmination of a process which started in 1992 with a triple objective: better quality for railway services, better value for public money invested in the system and better efficiency of the rail sector.
The European Commission has launched a public consultation on the review of Regulation (EC) No 1073/2009 on common rules for access to the international market for coach and bus services. The consultation will last for 13 weeks, until March 15th 2017. All citizens and organisations are welcome to contribute to this consultation. The questionnaire is available in all official […]