Friendly Flying has issued a number of remarks to the draft of Interpretative Guidelines in the field of air passenger rights. The remarks are summarised below:
Remark no 1
The passengers who submitted complaints to the carriers and where technical defects are the reason of cancellation/ long delay, passengers should be provided with full and complete information.
Remark no 2
There is no […]
The European Commission has launched a public consultation on Regulation (EC) 1371/2007 on rail passengers’ rights and obligations. The consultation period is from 09/02/2016 to 05/05/2016. Replies can be submitted as citizen or as organisation. All information can be found here.
EPF has submitted a written contribution about the application of Regulation (EU) No 181/2011 concerning the rights of passengers in bus and coach transport. Our contribution can be downloaded here.
EPF_contribution_Bus and Coach passenger rigths
ERFA has published an open letter to Council and European Parliament at the start of informal trilogues on the 4th Railway Package. The undersigned associations (Clecat, ERFA, EPF, Epttola, ESC and T&E) ask the European Parliament and the Council to support a growth and customer-orientated management of the rail infrastructure and full financial transparancy and sustainability of the rail […]