EPF position paper on state aid

By |October 5th, 2021|

Following the Covid-19 crisis, many transport companies have received state aid. The financial support of operators impacted by the crisis is certainly welcome. However, such aid should be justified so that it is not endangering competition – neither between operators, nor between modes.

EPF stresses that decisions taken today must be considered in a broader, long-term perspective and assessed against the […]

Towards a harmonised European rail pass

By |September 23rd, 2021|

Have you ever tried to buy a single train ticket to travel across different European countries? Most people have not. And even if they did, they would have realised that it’s much easier to book a flight between two European capital cities than the same trip with a train. It’s a pity, when you know that 8 billion passengers […]

Does the CRS Code of Conduct need an update?

By |July 25th, 2021|

Regulation (EC) N° 80/2009 on a Code of Conduct for Computerised Reservation Systems (CRS CoC) is currently being reviewed. The past months, EPF has been participating in the impact assessment study and accompanying public consultation. For EPF, this Regulation is important because it intends to safeguard consumer access to neutral and unbiased information about available travel options and prices. 

As […]

Better rail connections for Europe’s passengers

By |July 10th, 2021|

For the past year, EPF has been co-chairing the International Rail Passenger (IRP) Transport Platform’s ‘mirror group’ which consists of representatives of railway undertakings (CER/ALLRAIL/UIC/CIT), infrastructure managers (EIM/CER/UIC), railway suppliers (UNIFE), passenger and consumers’ organisations (EPF/BEUC), travel companies and distributors (EU Travel Tech/ALLRAIL/ECTAA) – who are committed to developing a joint action plan/agenda to support international rail passenger services […]

Is ticket retailing really too important to be left to the operators?

By |July 15th, 2021|

On 25. June, Christopher Irwin, EPF Board Member, took part in a panel debate on “Unleashing rail distribution to make rail travel more attractive”. The webinar was organised by eu travel tech as part of the official European Year of Rail programme and discussed challenges and opportunities of making rail travel more accessible.

Rail travel has never been more important. Although […]

A new face in EPF!

By |June 17th, 2021|

The month of May brought some changes to our team, as we said farewell to our colleague Evelien, we welcomed our new team member, Katie Bulanowski, to our secretariat.

Effective June 2021, Evelien Marlier has left EPF. She has been instrumental in the development of EPF for almost 5 years. Her commitment and enthusiasm will be missed! With lots of […]

How to regain passengers’ trust in public transport?

By |April 26th, 2021|

A team of transport researchers from Hasselt University, with the support of EPF, has developed a survey on how to regain the trust and confidence of passengers in Public Transport. The research is aimed at identifying and quantifying significant factors affecting passengers’ confidence and satisfaction towards Public Transport during and after the COVID-19 pandemic and to gauge their willingness […]

EPF is hiring – Project & Policy Officer

By |March 5th, 2021|

For its Ghent-based secretariat, EPF is looking for an experienced project & policy officer to strengthen our motivated team!

The main tasks associated with this position involve:

Project management

Conduct research activities (desk research, interviews, surveys, …)
Organise workshops and focus groups with end-users and/or experts
Develop communication campaigns towards citizens
Conduct communication activities: write articles, social media posts, ….
Draft […]

EPF annual report 2020

By |February 25th, 2021|

The European Passengers’ Federation looks back on an eventful year with challenges like never before seen. The global COVID-19 pandemic has presented us with a new set of tasks and our team rose to the occasion, working for passenger rights even through difficult times.

The consequences of the pandemic were massive in every aspect of life and the transport sector was […]

Interview with Arrïen Kruyt in “Der Fahrgast”

By |February 16th, 2021|

The January edition of “Der Fahrgast” included an interview with EPF management board member Arriën Kruyt. The original article in German can be consulted here. Since the spring of 2020, the Corona pandemic has led to a drastic decline in the use of public transport. Nonetheless, in European policy and in many regions there are plans to promote the use of public transport. […]