European Passengers' Federation

Permalink Gallery
Plans to close rail ticket offices withdrawn following passenger organisations objecting in the UK

Plans to close rail ticket offices withdrawn following passenger organisations objecting in the UK

By Delphine Grandsart|November 14th, 2023|

Plans to close rail ticket offices have been withdrawn by train operators following Transport Focus and London TravelWatch objecting to all of the current proposals.

Transport Focus and London TravelWatch received 750,000 responses from individuals and organisations to their consultation on the planned closure of rail ticket offices. The Secretary of State for Transport announced the outcome of the consultation […]

0

Permalink Gallery
Catch the Bus Month 2023: Celebrating the Benefits of Bus Travel

Catch the Bus Month 2023: Celebrating the Benefits of Bus Travel

By Wandi|October 9th, 2023|

EPF member, Bus Users UK rolled out its annual Catch the Bus Month 2023 in September, a campaign aimed at showcasing the numerous advantages of bus travel and encouraging more individuals to hop on board. With support from operators, government entities, transport organisations, charities, and local groups, this initiative spanned across England, Scotland, and Wales.

Notably, buses do more than just […]

0

Multimodal Digital Mobility Services – EPF position paper

By Delphine Grandsart|October 3rd, 2023|

Today, planning, booking and executing multimodal journeys is risky, difficult and time-consuming. Even though a multimodal offer might be the best option, passengers may not consider it due to a lack of awareness and the absence of a one-stop-shop covering all modes. Instead, they might choose the easiest solution. But … often that’s not the most sustainable one. MDMS […]

0

Permalink Gallery
EPF signs Memorandum of Understanding with ERA

EPF signs Memorandum of Understanding with ERA

By Katie Bulanowski|July 7th, 2023|

On Thursday 06 July, EPF and the European Union Agency for Railways (ERA) signed a Memorandum of Understanding, aimed at establishing a basis for collaboration.

The agreement was signed by Josef Schneider, Chair of EPF’s Management Board, and Josef Doppelbauer, Executive Director of ERA. The signing ceremony was held in Brussels and was also attended by EPF’s Willy Smeulders, Katie […]

0

Journey continuation by rail: reassurance for passengers they will reach their destination

By Delphine Grandsart|June 30th, 2023|

Rail travel nowadays accounts for a small proportion of European cross-border passenger journeys. This long-term decline in market share is partly because travel by road or air is usually much easier, partly because the quality, extent and coherence of the rail system’s offering has deteriorated on all but a few routes.

Many passengers are deterred from using rail for international […]

0

Permalink Gallery
AGE, EDF and EPF call on the European Commission to strengthen protection for the rights of persons with disabilities when travelling by air

AGE, EDF and EPF call on the European Commission to strengthen protection for the rights of persons with disabilities when travelling by air

By Katie Bulanowski|June 23rd, 2023|

Air travel is still the transportation mode in which persons with disabilities experience the most difficulties and human rights violations. To address this, three European organisations; AGE Platform Europe, the European Disability Forum (EDF) and the European Passengers’ Federation (EPF), wrote a joint letter to the European Commission to revise Regulation 1107/2006 on the rights of disabled persons and persons […]

0

Permalink Gallery
Open letter to Timmermans – Passengers need an easy way to book travel across operators and modes

Open letter to Timmermans – Passengers need an easy way to book travel across operators and modes

By Delphine Grandsart|June 8th, 2023|

Today, planning, booking and executing journeys that involve more than one transport operator and/or transport mode is risky, difficult and time-consuming. Even though a multimodal offer might be the best option, passengers may not consider it due to a lack of awareness and the absence of a one-stop-shop, covering all modes (including first and last mile).

Here’s why Multimodal Digital […]

0

EPF’s view on Journey Continuation by rail (AJC)

By Delphine Grandsart|January 27th, 2023|

The Community of European Railway and Infrastructure Companies (CER) and the International Rail Transport Committee (CIT) issued a press release in October 2022 announcing an Agreement on Journey Continuation (AJC). The content of the statement gives the passenger hope that, in the event of a loss of connection, he or she will be taken to his or her destination by […]

0

Second Sector Stakeholder Statement on International Passenger Rail Services

By Delphine Grandsart|June 1st, 2022|

PRESS RELEASE The Ministerial Platform on International Rail Passenger Transport (IRP) was set up to improve the framework conditions for the development of international passenger rail services in Europe, facilitating modal shift and the goals of the Green Deal. As co-chairs of the Mirror Group that represents rail sector stakeholders in the Platform’s work, we warmly welcome its latest […]

0

2021 Annual Report

By Sandra Lima|February 25th, 2022|

The European Passengers’ Federation reached the end of another year. While still having to manage the consequences of the COVID-19 pandemic, 2021 was a year of fruitful collaborations, innovative projects in mobility and important steps for passenger rights.

The EPF’s team and management board continued to work on projects and relevant policy developments throughout the year, ensuring that in this […]

0