EPF member PRO BAHN, a non-governmental organisation powered by volunteers advocating for public transport users in Germany, recently honored ALLRAIL Secretary General Nick Brooks with its Annual Passenger Award, in recognition of Nick’s unwavering commitment and tireless effort to improving rail passengers’ experiences, advancing passenger rights and the implementation of Full Transparency and Mandatory Through Tickets policies.

Detlef Neuß, Chair […]

European Passengers’ Federation Board Member, Willy Smeulders, represented EPF at the launch event of the new European Disability Card on the 6th of September, 2023. The event, held jointly by the European Disability Forum (EDF) and the Royal Museums of Art and History, marked a significant step towards enhancing the rights and accessibility of persons with disabilities.

The launch event, […]

Bus and Coach Passenger Rights (Regulation (EU) 181/2011) continue to emerge as a vital issue, drawing the attention of EPF. In an effort to drive the discussion forward, EPF has contributed its insights to the on-going Fact-finding study, commissioned by DG MOVE. Our recommendations aim to identify legal gaps and to shed light on areas where improvement is necessary, […]

In her insightful opinion piece, EPF’s Senior Researcher, Delphine Grandsart, delves into the passengers’ perspective on the critical role of Multimodal Digital Mobility Services (MDMS) in revolutionising the way we plan and execute our journeys. The opinion piece reflects on the discussions of the 11th Florence Intermodal Forum.

The article, originally featured in the European Transport Regulation Observer “Aviation and […]