About Delphine Grandsart

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So far Delphine Grandsart has created 341 entries.

Recast of Rail passenger rights: EPF statement

By |November 19th, 2017|

EPF has issued a statement as a reaction to the proposed Recast of Regulation (EC) 1371/2007 on rail passengers’ rights and obligations.

Accessibility Guide

By |November 10th, 2017|

UITP, IRU and EDF (the European Disability Forum) have jointly published an Accessibility Guide in order to improve public transport services through awareness of staff about persons with disabilities and persons with reduced mobility. EPF welcomes this initiative and encourages its members to implement it.

The Accessibility Guide can be downloaded here.

Infographic: Flight delayed?

By |November 7th, 2017|

Friendly Flying has recently prepared an English version of an infographic for the passengers regarding the 261/04 regulation. It summarises air passenger rights in case of a delayed flight.

Airline consolidation limits competition and reduces consumer choice

By |October 15th, 2017|

A research report released last week by ETTSA confirms that airline consolidation limits competition and reduces consumer choice. Mergers, acquisitions, joint ventures and code-share agreements have led to reduced competition, fewer choices and higher prices for consumers.

The report has been supported by the European Federation of Travel Agents’ and Tour Operators’ Associations (ECTAA), the European Passengers’ Federation (EPF), the […]

NEB reporting bus & coach passenger rights

By |November 5th, 2017|

Following the regulation for passenger rights in long distance coaches the national enforcement bodies are obliged to publish their reports and to transmit them to the European Commission. The Commission will not publish the reports, but has given EPF the green light to do this.

Until now, six reports are available:

Hungary
Czech
Germany
UK
Austria
Finland.

EPF nominates the passenger for the European Railway Award

By |October 1st, 2017|

The European Railway Award was initiated in 2007 and is jointly organised by the CER and UNIFE.  This year, EPF has nominated ‘the passenger’ for the European Railway Award.

To fulfill the aims of the EU 2011 Transport White Paper, a modal shift is needed towards more environmentally friendly transport modes. In order to encourage and convince more people to use public transport, the passenger […]

Recast of EU rail passenger rights

By |September 27th, 2017|

The European Commission would like to revise the rights of passengers in railway transport (Regulation 1371/2007). To this end, it has published several documents together with proposed amendments and possible implications. The proposal for the recast is probably the most interesting. It contains some statements from different interest groups on request for change, and from page 14 onwards a […]

10 minute frequency Copenhagen-Malmö resumed

By |August 28th, 2017|

On the 4th September, the regular 10 minutes frequency of the trains across the Öresund bridge between Copenhagen and Malmö will be resumed. Successively the problems for the travelling public have been diminished. The obligatory change of trains at Copenhagen Kastrup airport station during more than a year was abolished a few months ago. Still the trains are slower […]

PRM working group report

By |August 8th, 2017|

Kurt Hultgren, on behalf of the EPF management Board, has written a report about the PRM working group in ERA. We are not really satisfied with the work of ERA in this working group. The idea is to implement the rules of accessibility, but the work has not been successful. The report can be downloaded here.

EPF response to public consultation ITS Directive

By |July 26th, 2017|

The Intelligent Transport Systems (ITS) Directive (Directive 2010/40/EU) provides the legal framework in support of the coordinated and coherent deployment and use of Intelligent Transport Systems (ITS) within the Union, in particular across borders. The Commission is currently carrying out an evaluation of the Directive to assess to which extent the ITS Directive contributed to the faster and more coordinated deployment […]