Customer focus is an essential element in the development of high quality public transport.
EPF and UITP are pleased to release the new and updated version of their joint Passenger Charter, signed by UITP Secretary General Mohamed Mezghani, EU Committee Chair Ulrich Weber, EPF President Michel Quidort, and Willy Smeulders, member of the EPF Management Board, during the most recent UITP […]
The European Passengers’ Federation (EPF) wants the European Commission to take fresh action to safeguard access to transparent, comprehensive and unbiased information for passengers buying tickets and travel services. The passenger watch-dog states that the European Commission should be investigating growing claims that big airlines may be abusing their dominant position. Josef Schneider, EPF’s chair, says: “The Commission should […]
EPF’s position paper, accepted 13.01.2019
The European Commission is preparing a revision of regulation 1073/2009 to liberalise and harmonise the long distance coach market in the European Union.
Regulation 1073/2009 opened the long distance coach market with a cabotage possibility inside Member States only if the service is part of an international line. The European Commission’s proposal is to create a […]
The European Commission is currently reviewing the EU law governing Computerised Reservation Systems (Regulation (EC) 80/2009). These are used for travel bookings, particularly for air travel, and usually allow users access to make their own bookings. The Regulation establishes a code of conduct that is designed to prevent abuse of competition and to ensure that the information provided to […]
Book your trip now to the next EPF-conference in Stockholm that will take place in the Nordic summer light days in the beginning of June.
Since early 2018, the city of Ghent has been working with a number of industrial and academic partners on a modular and multimodal cloud platform for TMaaS, Traffic Management as a Service. In the first phase of the European project, the partners conducted extensive research among users. A report.
So far a satisfactory issue for EPF
After the vote of the European Parliament in plenary session on November 15 in Strasbourg, the issue of the Regulation 1371/2007 recast on Rail Passengers’ Rights is so far satisfying EPF, as amendments initiated or supported by our Federation have been adopted.
Main points are:
The excuse of “force majeure” has been deleted from […]
The DiscoverEU program opens is second round of applications today. The initiative aims to provide free “Interrail” passes to 18 years old persons that are EU citizens. These passes will allow 18 years-old to travel across Europe for free for a certain period of time.
HiReach is all about finding innovative solutions to cope with transport poverty. Want to find out more? Click here to read our first newsletter & sign up for more updates.
The Third HiReach Consortium and Take-Up Group meeting took place on 19-21 November 2018 in Athens, Greece. The meeting was kindly hosted by the consortium partner INTRASOFT International.
After more than one […]
EPF has been invited to send two representatives to attend the European Commission’s new expert group, the EU Rail Passenger Security Platform, as observers. Its purpose is to develop a common methodology for evaluating threats to the security of rail users and to exchange information on and develop good practice. Willy Smeulders and Christopher Irwin, who are both already […]
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