About Delphine Grandsart

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So far Delphine Grandsart has created 364 entries.

EPF member PTP celebrates approval to connect trams along Diagonal

By |October 28th, 2025|

The Barcelona City Council has taken a crucial step towards establishing a continuous, high-capacity, and low-emission tram network by giving initial approval to the executive project for the tram connection between Passeig de Sant Joan and Francesc Macià on 21. October. This final phase will complete the essential link from the Baix Llobregat area to Northern Barcelonès, running through […]

EPF at Busworld 2025 Congress

By |October 23rd, 2025|

From 6-9. October, the Busworld Europe 2025 Congress was held at Brussels Expo, uniting policymakers, operators, manufacturers, researchers, and civil society. As the premier event for the bus and coach sector, it focused on sustainable, inclusive, and digital public transport. EPF’s Senior Researcher Delphine Grandsart took part in three sessions, aligned with our mission to advance passenger rights, inclusion, […]

UIC Tourism Awards 2025

By |October 23rd, 2025|

On 16 October, the International Union of Railways (UIC) hosted the first combined edition of the UIC Railway Station Awards and the TopRail Tourism-Friendly Awards at its headquarters in Paris. On behalf of the European Passengers’ Federation (EPF), Freek Bos (EPF member, Rover) had the honour of serving on the jury for this year’s Tourism-Friendly Awards in the categories “Line” […]

VAT Package on Travel and Tourism – EPF response

By |October 20th, 2025|

The European Commission is currently reviewing two interrelated sets of VAT provisions: the special VAT scheme for travel agents, and the VAT rules on passenger transport. The Call for Evidence highlights that the current rules are difficult to apply in practice (e.g., the place of supply rule based on distance travelled) and create market distortion, as different modes of transport are […]

Youth, consumer and environmental NGOs call on the EU to improve rail ticket booking

By |September 30th, 2025|

The Youth on Track coalition, uniting youth organisations, consumer groups, and environmental NGOs, is calling on the EU to address the issue of rail ticket prices that are often higher than flights and that of booking systems that make cross-border train travel too complicated. With the Single Ticketing Package and the upcoming revision of VAT rules for passenger transport, Europe has […]

Changing trains shouldn’t mean changing rights

By |August 25th, 2025|

Commission launches call for evidence on revision to Rail Passenger Rights 

The European Commission is requesting input from citizens and stakeholders on a planned targeted revision of the Rail Passenger Rights Regulation. The legislation covers the protection of passengers travelling by rail in the EU and grants them several rights linked to travel disruptions during their journey, including:

Reimbursement
Re-routing
[…]

Better railway connections for Europe’s passengers: A shared agenda

By |June 21st, 2025|

The Fifth Integrated Progress Report of the Ministerial Platform on International Rail Passenger Transport (IRP) was published in time for the meeting of the EU Transport Council in June, where it was presented by the Austrian and Dutch delegations.

The IRP was set up in 2020, tasked with a common agenda aimed at fostering and supporting the improvement of cross-border railway passenger […]

Revision of EU air services rules – EPF feedback to the Call for Evidence

By |June 5th, 2025|

The European Commission launched a call for evidence on the revision of EU air services rules (Regulation (EC) N° 1008/2008). The current EU air services rules cover areas such as operating requirements, the freedom to provide services and pricing freedom. The initiative will update those rules in light of lessons learnt, including during the COVID-19 pandemic, changing market dynamics and […]

Introducing EPF member ProKolej

By |June 2nd, 2025|

Railways guarantee safe and ecological transport of people and goods. When developed on the right scale and with an appropriate level of services, they play a crucial role in strengthening the economy, fostering social mobility, and improving access to employment, education, services, culture, and tourism. They accelerate the flow of goods, support business activity, and bring people closer together. […]

EPF and STA Host Stakeholder Dialogue on Digital Ticketing in Brussels

By |May 24th, 2025|

On 12. May, the European Passengers’ Federation (EPF) and the Smart Ticketing Alliance (STA) co-hosted a stakeholder event in Brussels, as part of the STA’s National Digital Ticketing Stakeholder Dialogue. The aim: to foster stronger collaboration between technical experts and passenger advocates.
Building on a first joint workshop held in February, discussions underscored the shared commitment to making digital ticketing […]