The Agreement on Journey Continuation (AJC) is a voluntary agreement between European rail operators that allows international passengers who miss a connection to take the next available train at no extra cost. A good idea in principle – but far from sufficient in practice. Have you used the AJC? We want to hear about your experience – whether it worked […]
The GEMINI project will hold its Final Event in Turin on 14 October 2026, bringing together cities, mobility providers, policymakers, researchers, industry representatives and civil society to explore the role of New Mobility Services in the future of inclusive and sustainable mobility.
The event will showcase how GEMINI has advanced shared mobility services, Mobility as a Commons (MaaC), Mobility as a […]
On 12 August, Global Railway Review released a new report Customer-centric rail: closing the passenger journey gap, exploring what it takes to turn a fragmented rail network into one seamless journey that passengers can trust. EPF was invited to open the report with a double interview with Josef Schneider, Chairman, and Delphine Grandsart, Senior Researcher. Alongside EPF, it features […]
On 13 May, the European Commission published its long-awaited “Passenger Package”: three legislative proposals aimed at improving rail passenger protection, rail ticketing, and multimodal digital mobility services. Together, these proposals seek to make multimodal and, in particular, multi-operator rail travel, easier to plan and book, while also strengthening rail passenger rights throughout the journey.
Following our initial reaction published at the […]
✈️ On 15 June, the European Parliament and the Council reached a long-awaited agreement on the revision of the Air Passenger Rights Regulation. After 13 years of deadlock, negotiations finally delivered a breakthrough. The agreed rules preserve existing passenger protections while introducing several important new rights for air travellers.
While the final text does not address all the issues we […]
The Citizens Omnibus Initiative aims to reduce administrative burdens in EU legislation that affect people’s daily lives, particularly in cross-border situations, while ensuring they can fully benefit from the Single Market. As part of this process, the European Passengers’ Federation was invited to share examples of administrative obstacles in transport and tourism and propose practical solutions to simplify rules, […]
On 3 June, EPF’s Senior Researcher Delphine Grandsart participated in the closing roundtable of the R2DATO project’s final event, alongside representatives from Sporveien AS, ProRail, CAF, and the German Aerospace Center (DLR). The discussion was moderated by Daria Kuzmina, Head of UITP’s Rail Unit. EPF welcomed the opportunity to contribute the passenger perspective to the debate on the potential […]
The Sixth Integrated Progress Report of the Ministerial Platform on International Rail Passenger Transport (IRP) was presented at the meeting of the EU Transport Council on 8 June, by the Austrian and Dutch delegations.
The IRP Platform was established following a 2020 ministerial declaration to improve international and cross-border passenger rail services across Europe. It brings together EU Member States, […]
On 13 May, the European Commission published its long-awaited “Passenger Package”: three legislative proposals aimed at improving rail passenger protection, rail ticketing, and multimodal digital mobility services. Together, these proposals seek to make multimodal and, in particular, multi-operator rail travel, easier to plan and book, while also strengthening rail passenger rights throughout the journey.
Stronger protection for rail passengers travelling […]
TreinTramBus’ origins. Since 1985 TreinTramBus is the organisation representing the Dutch-speaking passengers in Belgium, and advocating for its rights. The association’s origins date back to the 1980s, when the BRT (now VRT) broadcast a television programme called ‘Aktie Openbaar Vervoer’, which championed the interests of public transport passengers. The programme also promoted public transport, including the first ‘Train-Tram-Bus Day’. […]
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